We proactively manage, support, and secure your IT infrastructure

We keep your technology running reliably and cost-effectively.

How We Help You Get More From Your Technology

Most IT environments must make concessions because of staffing, knowledge, budget, and time.  The answer is more straightforward than you would think: 

ESX Managed IT Services

Steve Jobs said, “Great things in business are never done by one person. They’re done by a team of people.” 

With ESX, that team is usually at a lower cost than hiring one overwhelmed employee capable of running only part of your company’s IT infrastructure. ESX leverages an intelligent and responsive team to conquer the staffing, knowledge, budget, and time conundrum.

Calvin Coolidge said, “The business of America is Business.” 

When President Coolidge said this there was no internet, email, computers, laptops, firewalls, ERP systems or cyber security. Ransom was a word reserved for the physical world, not the virtual.

The fact is that the tools that make businesses run have inherent properties that can either enable or devastate your business if not properly attended to. 

 Most business owners did not get into their business with the intention of wanting to know or care about the dangers of IT, how to optimize IT, deploy best practices, and keep up the care and feeding of their environment. 

However, this is exactly what we do as a business.

We make it our business to understand IT, evaluate the best tools and practices so we carry them on to you!

Protect & Enable Your Employees

Protect & Secure Your Data

Supporting Your Business

Tailored to your needs, our IT experts match you with the right solutions, keeping your technology reliable, affordable and, most of all, effective.

Learn how we can solve your IT challenges. Book a call now!

Your business runs on technology. Your business stops running when that technology fails.

You don’t realize the value of your technology—or a good IT partner—until you have a problem.

That’s when it pays to have a trusted, go-to team of IT experts who can not only address your issues, but proactively prevent future ones by implementing the right software, hardware and cloud technology.

With cost-effective services, we provide enterprise-level expertise and attention with pricing that works for most budgets, even augmenting or replacing internal IT teams.

If you’re not sure what you’ll do when disaster strikes, set up a free, proactive call to learn how we can help.

Security is the backbone of our Managed Services.

Cyber Security is a critical piece of IT and it has only increased in complexity and severity.  This is the backbone of our Managed IT Services offering.

 

 

Unfortunately, there are no guarantees when it comes to cyber security.  You can spend $10+ million on cyber security but with no guarantees from anyone. This boils down to no one can guarantee protection from something they do not know exists yet. 

 

 

 

This is where Cyber Insurance enters the chat…

 

What are Cyber Insurance providers requiring so you can renew your insurance policy? ESX teamed up with Cyber Insurance Providers to map our offerings off of what these insurance companies are requiring. This is the foundation of ESX’s Managed Services framework. 

Cyber Insurance Providers are changing their underwriting criteria to accurately calculate the risk of paying out on policies.  Like any insurance, financial compensation alleviates the pain of the event but is not a substitute for never experiencing it.  Through working with Insurance Underwriters, ESX has outlined a list of what can be considered standard cyber security controls to qualify for the lowest premium possible.  Lacking these controls puts you at risk of paying a higher premium or even the potential denial of coverage or a policy renewal.

 

Cyber Security Controls Checklist:

  • Multi-Factor Authentication (MFA) for:
    • Email accounts
    • Remote Access to Network (Including RDP Connections/VPN connections)
    • Administrative Access (on-site and remote)
    • Access To All Cloud Services
    • Third-Party Remote Access
  • Next-Generation Firewalls (NGFW)
  • Next-Generation Anti-Virus (NGAV) and Endpoint Detection & Response Tool (EDR) for all Endpoints (workstations & Servers)
  • Employee Training
    • Annual security-awareness training for all employees
    • Phishing Campaigns
  • Data Backup Procedures & Policies
    • Daily Backups of Data with a retention Policy
    • Offline/Air-Gapped from Network
    • Tested backups for data integrity, ability to restore, and scanned for malware
    • Encrypted Backups in-flight and at-rest
  • Patching Policy
    • Critical & sever patches installed in a timely manner
    • Zero-Day threat patches installed immediately
    • Scheduled Patching for updates, and security loopholes
  • RDP controls and restricted access
  • Restricted Administrative Rights and credentials
  • End of Life (EOL) Software
    • Removed or Segregated from Network
    • Scheduled decommission plan
  • Business Continuity Planning
    • Documented Written Plans That Address Outages with Annual Review
      • Business Continuity Plan with:
        • Recovery Time Objective (RTO) & Recovery Point-in-Time Objective (RPO)
      • Disaster Recovery Plan
      • Incident Response Plan
    • Operational Technology (OT) on sperate network – necessary for industries with physical operations relying on OT i.e. manufacturing, transportation, utilities, etc.
    • Email Filtering and Validation
      • Sender Policy Framework (SPF)
      • Domain Keys Identified Mail (DKIM)
      • Domain Message Authentication Reporting & Conformance (DMARC)
    • Password Management Tool
    • Security Information and Event Management (SIEM)
    • Security Operations Center (SOC) – 24/7

 

All of the above controls are subject to change as cyber security continues to evolve.  A multitude of factors go into insurance underwriting and there are no guarantees, however, having these controls in place greatly increases your own cyber security and should put your company in a position to achieve the lowest premium possible

We cannot make guarantees that multi-billion dollar companies will not, but WE CAN GUARANTEE that we will outfit your company with the framework and best practices that will make cyber insurance a breeze while enabling and protecting your business.

Your path to reliable & affordable technology:

Connect

Speak with an ESX IT expert so we know exactly how to help. Receive valuable recommendations and insights immediately.

Implement

Our team will execute the plan, integrating, installing, executing, troubleshooting or resolving issues with proven processes and tech.

Enjoy

With solutions in place, enjoy upgraded reliability and the confidence your technology challenges are resolved.

Clients that trust us to keep their tech tip-top:

…and thousands more!

Have questions about how ESX can help you get more from your tech?

Get in touch here.

"*" indicates required fields

Contact Us

"*" indicates required fields